The Care Coordinator provides a wide range of clinical and administrative services to improve client care within the medical and psychiatric setting; to assist in the coordination and linking of clients to medical and psychiatric services; works to optimize service delivery by assisting with and facilitating improved access to clinical care across agency programs as part of a strengths-based, consumer-centered approach.

Pay/Benefits: $23.45 starting hourly pay, plus Full benefits

Location: This position is based out of LifeWorks NW's Rockwood site. 

ESSENTIAL RESPONSIBILITIES:  

• Using information provided by a variety of sources, identify LifeWorks NW clients with chronic health conditions (eg diabetes and SPMI) that are inadequately engaged with physical and oral health providers.
• Administers outcome measurement tools and participates in data collection, including basic health screenings (blood pressure, weight, height readings, BMI calculations, etc.)
• Work with inter-disciplinary team to promote coordination of service delivery and prevent duplication of services.
• Coordinate referrals with other providers in a timely and professional manner. Collaborate with inter-disciplinary team and community services to ensure that any diseases, as well as preventative and health promotion needs are addressed as part of the holisitic, whole-person, culturally-sensitive approach.
•  Assist identified individuals with accessing needed physical and oral health care by bringing their situation to the attention of their treatment team and attending clinician.
• Assist staff working with identified individuals with overcoming any barriers impeding access to physical and oral health care and supporting clients in maintaining health.
• Track referrals and their status on identified metrics to determine project effectiveness.
• Develop relationships with appropriate staff at medical and dental providers to assist treatment teams and attending practitioners help individuals access needed services and coordinate care.
• Identify care systems and services to assist in coordination of care with appropriate partners such as primary care providers, oral health providers or other medical providers in consultation with team and supervisors.
• Provide direct care coordination, skills training, and case management services.
• Maintain confidentiality of records relating to clients' treatment.
• Travels between sites or in the community when needed.

• This position requires a valid and active QMHA credential certification through MHACBO.
• Required: The incumbent must possess a Bachelor's degree in a behavioral science field from an accredited college or university or three years of full time professional experience working with adults with mental illness (preferably with SPMI). The incumbent must demonstrate the competencies as outlined in OAR 309-016-0005 to become credentialed as a Qualified Mental Health Associate (QMHA).
• The CADC credential is desired given the high occurrence of substance use/abuse.
• Preferred: Clinical experience providing outpatient services or working in community health, primary care is preferred.
• Requires access to a car, a valid driver's license, proof of current automobile insurance coverage and verification of safe driving record from DMV.
• Basic computer skills including keyboarding, use of mouse, ability to navigate website and use common web browser.

LifeWorks NW is a private, non-profit organization providing prevention, mental health, substance use treatment, and related social services to youths, adults, and older adults in over fifteen locations throughout Multnomah, Washington, and Clackamas counties. LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the lifespan.

Our core values-Recovery and Relationships, Resilience, and Results-inform the work we do. The four pillars of the strategic vision include Compassionate, Impactful Care, Holistic Health, Passionate Team, and Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. We know that "life works" when people get the help they need and are dedicated to changing lives.

Equal Opportunity Employer

www.lifeworksnw.org

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