Mental Health Associate, On Call 1181

LifeWorks NW's Child and Family Outpatient program provides therapy, mental health assessments and treatment planning, medication management, skills training and consultation for children and adolescents ages 3 to 18.   

The Mental Health Associate/QMHA position provides skills training and CANS Screening to children and adolescents experiencing mental health issues and behavioral problems in an outpatient, community based, or home visit settings. Provides appropriate case management with families, care providers, and community partners relating to treatment options. 

The CANS (Child and Adolescent Needs and Strengths) screening is an information integration tool, intended to include multiple sources of information (e.g., child/youth and family, referral source, treatment providers, school, and observation of the rater). As a strength-based approach, the CANS supports the belief that children, youth, and families have unique talents, skills, and life events, in addition to specific unmet needs. Strength-based approaches to assessment and service or treatment planning focus on collaborating with children/youth and their families to discover individual and family functioning and strengths. 

This position is based out of LifeWorks NW's NE Portland (King) site. This position will provide telehealth services through the COVID-19 pandemic. 

Pay: $19.00 to $20.66 per hour. 

Days/Hours: This is an on call position. Must be able to work during daytime hours on weekdays. Specific days/hours are flexible. 

Essential Responsibilities: 

  • Assist with CANS Screening 
  • Collects supplementary information needed to assist client, such as medical records, or school reports. 
  • Conducts individual, family, parenting, and group skills trainings sessions based on current evidenced based practices e.g. collaborative problem solving, cognitive behavioral interventions, and solution focused therapy. 
  • Responsible for case management. Coordinates/collaborates with physicians, staff, families, caregivers, teachers, and community partners to address concerns and collaborate with Child & Family team members to best identify and provide support for client and client's family. 
  • Provides evidence based interventions based on clients' interests, culture, abilities, strengths, and needs, according to the individual service and support plan. 
  • Uses program outcome measures as assigned. 
  • Maintains awareness of community resources and helps clients and their families to access these resources. 
  • Consults with supervisor on cases involving potential abuse or other family problems affecting clients' development and well being. 
  • May provide training to staff, caregivers, and family regarding issues of mental health, addiction and behavior management as it relates to clients. 
  • May act as client advocate to coordinate required services or to obtain information regarding emergency /crisis situations and relate information to appropriate team members. 
  • Maintains chart notes related to external contracts, obtains pertinent records from other treatment and track client's involvement, follow-through and progress in treatment activities. Documents and maintains client records to ensure compliance with agency and contract guidelines and confidentiality within specified timelines. Completes documentation in electronic health record system. 
  • Checks e-mail/voice mail daily/throughout the day when working responding to contacts within 48 hours for routine matter (urgent matters may require a more immediate response) 
  • Travels between sites or in the community. 


  • This position requires a valid and active QMHA credential certification through MHACBO upon hire.
  • Bachelor's degree in areas of Social Work, Psychology, Counseling or a mental health related field OR a minimum of 3 years of prior experience working with the related population in the counseling field. 
  • Demonstrated ability to communicate effectively; understand mental health assessments, treatment and service terminology, case management, confidentiality, and individual, group, family and other counseling techniques; program policies and procedures for services and supports identified in an Individual Services and Supports Plan. 
  • Demonstrated ability to provide culturally-competent treatment services to diverse client populations and maintain a cooperative working relationship with others in a culturally diverse environment. 
  • Previous experience in broad range of interventions and mental health skills training specific to children, adolescents and families. 
  • Knowledge of community resources and treatment agencies enabling appropriate referrals for specific client needs. 
  • Proficient in Microsoft Outlook and Word. Ability to master proprietary software including electronic health record system required. 
  • Ability to transport clients in a personal vehicle preferred. If driving, requires access to a car, a valid driver's license, proof of current automobile insurance coverage and verification of safe driving record from DMV. 
  • Must be able to pass a DHS background check. 

LifeWorks NW is a private, non-profit organization providing prevention, mental health, substance use treatment, and related social services to over 30,000 youths, adults, and older adults in Multnomah, Washington, and Clackamas counties. LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the lifespan. Core values include Recovery and Relationships, Resilience, and Results. The four pillars of the strategic vision include Compassionate, Impactful Care, Holistic Health, Passionate Team, and Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. LifeWorks NW is committed to advancing our equity and inclusion work with an emphasis on ensuring an anti-racist organizational culture and practice.  We strive to continuously improve the cultural competence and cultural humility of LifeWorks NW, its staff, and its services to clients and consumers in all aspects including race, ethnicity, gender, gender expression, sexual orientation, socio-economic background and status, age, religion, veteran status, citizen status, and ability. LifeWorks NW creates and upholds a work environment that is respectful and inclusive for all. LifeWorks NW services are effective across cultural groups. 

Equal Opportunity Employer   

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