Essential Responsibilities:(Must be able to be performed with or without reasonable accommodation.)

• Meets performance standards for productivity, documentation (including progress notes, assessments, treatment plans and authorization requests) proficiency in clinical model and evidence based practices, quality of care (including engagement and retention) and teamwork as defined in the Performance Review.
• Continually increases level of cultural sensitivity, awareness and competency. Actively participates in a minimum of four hours training related to cultural effectiveness in working with diverse populations.
• Responsible for client screenings to determine program eligibility. Communicates effectively with client and identified supports and community partners during the screening process. Manages all paperwork related to screening.
• Responsible for client evaluations including initial intake interviews. Formulates diagnoses and identifies appropriate treatment services.  Notifies client and significant other(s) of diagnosis and initial recommendations, completes written narrative of evaluation, and obtains necessary releases within specified timeline standards.
• Obtains and studies medical, psychological, social, and family histories by interviewing individuals or families and by reviewing records such as medical records or school reports.
• Consults with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.
• Interviews clients individually, in families, or in groups, assessing the clients' situations, capabilities, and problems to determine what services are required to meet their needs.
• Develops therapeutic treatment plans based on clients' interests, abilities, strengths and needs. Treatment plans will be based upon clinical experience and knowledge and will have measurable goals and objectives based on the diagnosis and will specify type, frequency, intensity, and duration of therapy. Treatment plans will be client driven, and follow-ups will be completed on time, assessing the quantity and quality of services provided.
• Conducts individual, family and group therapy sessions based on current evidenced based practices e.g. collaborative problem solving, cognitive behavioral interventions, solution focused therapy, wrap around principles, and multisystemic treatment approaches.
• Responsible for case management.  Coordinates/collaborates with physicians, staff, families, caregivers, etc.  May provide training to staff, caregivers, and family regarding issues of mental health, addiction and behavior management as it relates to clients.
• Provides referral services to clients and their families, e.g. health, mental health services, community supports, etc.  Maintains awareness of community referral resources.
• Evaluates the effectiveness of counseling or treatments and the accuracy and completeness of diagnoses, modifying plans and diagnoses as necessary.  Uses program outcome measures as assigned.
• Documents and maintains client records to ensure compliance with agency and contract guidelines and confidentiality. Obtains pertinent records from other treatment providers and tracks client's involvement, follow-through and progress in varied treatment activities. Completes documentation in electronic health record system.
• Identifies cases involving family problems affecting clients' development and determines whether clients should be counseled or referred to specialists. Addresses legal issues, such as domestic abuse.
• Participates in regular individual and team meetings with supervisor.  Attends informational and clinical meetings which may include all-agency meetings, team meetings, consultation meetings with psychiatrist, staffings, intra-agency trainings, completes online trainings as assigned, etc.
• Serves as back-up for other staff when needed.
• Checks e-mail/voice mail daily/throughout the day when working responding to contacts within same day or by the next business day for routine matter (urgent matters will require a more immediate response)
• Travels between sites or in the community and transports clients in personal and/or LifeWorks NW vehicle.
• Qualified licensed clinicians may be requested to provide licensure supervision as part of their regular position in compliance with the rules of their licensing board.
• Participate in a culture of feedback at the agency by eliciting feedback to promote professional growth and assess work effectiveness
• Use Feedback-Informed Treatment service delivery approach to obtain and review feedback from clients regarding the fit and effectiveness of the services provided to them

Work Activities:

Providing Direct Client Care - Individual family and group therapy; case management; consultation; assessment; skills training; crisis intervention.

Assisting Clients - Responsible for rendering assistance clean up duties involving the bodily fluids spill kit.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others and maintaining them over time.

Documenting/Recording Information - Entering, recording, storing, or maintaining information in written or electronic form according to required timelines

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships or systems.

Provide Consultation and Advice to Others - Providing guidance and expert advice to co-workers and clinical team.

Communicating with Supervisors and Peers - Providing information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Performing General Physical Activities - Performing physical activities that require considerable use of arms and legs and moving the whole body, such as standing, sitting, lifting up to and occasionally 25 - 50 lbs, walking, reaching and twisting.

Exposure to Environmental and/or Physical Hazards - May be exposed to various conditions specific to each home including stairs, pets, allergens, odors, alcohol or drug paraphernalia, and/or various other environmental elements.

Qualifications: (Equivalent education and/or experience may be substituted for qualifications.  Requirements are representative of minimum levels of knowledge, skills and/or abilities.  To perform this job successfully, the employee will possess the abilities or aptitudes to perform each task proficiently.)

• This position requires a valid and active QMHP credential certification through MHACBO or a valid and active status (licensed or registered intern) with an approved Oregon licensing board.
• Master's degree in area of specialization directly related to work performed e.g. psychology, counseling, social work, etc.
• Demonstrated ability to conduct an assessment, including identifying precipitating events, gathering histories of mental and physical health, alcohol and other drug use, past mental health services and criminal justice contacts, assessing family, social and working relationships and conducting a mental status examination; complete a five-axis DSM diagnosis; write and supervise the implementation of an Individual Service and Support Plan; and provide individual, family and/or group therapy within the scope of their training.
• Demonstrated effective communication skills and ability to provide culturally-competent treatment services to diverse client populations and maintains cooperative working relationship with others in a culturally diverse environment.
• More than 1 year experience in broad range of clinical interventions and mental health assessment specific to adolescents, young adults and families.
• Demonstrated knowledge of treatment methods for individual, family and group therapy to address mental health needs.
• Demonstrated ability to provide case management services in accordance with federal, state and/or funding source requirements as well as LifeWorks' NW policies and procedures.
• Knowledge of community resources and treatment agencies enabling appropriate referrals for specific client needs.
• Knowledge of medications commonly used by client population.
• Proficient in Microsoft Outlook and Word.  Ability to master proprietary software including electronic health record system required.
• Requires access to a car, a valid driver's license, proof of current automobile insurance coverage, and verification of safe driving record from DMV.
• Ability to perform essential functions of job without creating a direct threat to the safety of self or others.
• Participate in a culture of feedback at the agency by eliciting feedback to promote professional growth and assess work effectiveness
• Use Feedback-Informed Treatment service delivery approach to obtain and review feedback from clients regarding the fit and effectiveness of the services provided to them

Knowledge:

Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Therapy and Counseling Knowledge of principles, methods, and procedures for diagnosis, treatment, rehabilitation, and counseling.  Recognition of medical necessity and knowledge of the golden thread of treatment, from client intake through discharge.  Familiarity of applications of evidence based practices appropriate to client population.

English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Medicine  Knowledge of the information and techniques needed to diagnose and treat mental health conditions. This includes symptoms, treatment alternatives, and preventive health-care measures.

Customer Service Knowledge of theories and methods for actively listening to clients, maintaining a professional demeanor in stressful situations, and involving the client when possible in all phases of service provision.

Law and Government Knowledge of laws, legal codes, and court procedures as it applies to mental health and the commitment process.

Skills:

Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.

Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Negotiation Bringing others together and trying to reconcile differences.

Service Orientation Actively looking for ways to help people.

Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Monitoring Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action.

Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.

Abilities:

Oral Expression The ability to communicate information and ideas in speaking so others will understand.

Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.

Written Expression The ability to communicate information and ideas in writing so others will understand.

Written Comprehension The ability to read and understand information and ideas presented in writing.

Vision  The ability to see details at close and far range (within a few feet of the observer).

Equal Opportunity Employer

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