The Program Coordinator is responsible for managing the daily clinical and operational aspects of the program including management of program(s) contracts, service quality, staff deployment, integration with local community and public relations.

Location: This position is based out of our LifeWorks NW's St Johns site. 

Pay/Benefits: $69,821 starting annual salary, plus Full benefits.

Essential Responsibilities

• Monitors program budgets. May be required to participate in fund raising activities.
• Monitors quality management compliance and performs day to day quality management tasks (e.g. chart audits, utilization management)
• Coordinates partner organization relationships within specific program.
• Establishes direct service expectations for clinical staff. Monitors employee productivity, documentation as needed.
• Coordinates hiring process including orientation and training.
• Provides assistance to direct reports with work issues including establishing clear expectations regarding performance and training.
• Provides support and attention to employee successes and addresses performance issues promptly and effectively.
• Meets expectations for being an effective supervisor and team member.
• May be contacted after hours in order to provide the best possible care to our clients who need support for unanticipated acute/emergent needs.
  
• May provide direct service. Provides crisis consultation for program area.
• Provide training to community partners, agency staff and others.
• Completes required program reports including those needed for supervisory responsibilities timely and accurately.
• Hire, integrate and train Family Advocates.
• Monitor and approve timesheets, as well as mileage and expense reimbursement requests for staff members
• Check e-mail/voice mail daily when working.
• Attends informational, clinical and management meetings which may include all-agency, team and consultation meetings, staffing, intra-agency trainings, etc. May represent LifeWorks NW at community meetings.

Requirements: 

• Must be able to demonstrate competence in leadership, program planning and budgeting, fiscal management, supervision of program staff, personnel management, program staff performance assessment, use of data, reporting, program evaluation, quality assurance, and developing and coordinating community resources.
• Good computer skills including a functional knowledge of Outlook, Word and Excel. Ability to master use of proprietary software including electronic health record system.
• Demonstrate effective communication skills and ability to provide culturally-competent treatment services to diverse client populations.
• Requires valid driver's license, proof of current automobile insurance coverage and verification of safe driving record from DMV.

LifeWorks NW is a private, non-profit organization providing prevention, mental health, substance use treatment, and related social services to youths, adults, and older adults in over fifteen locations throughout Multnomah, Washington, and Clackamas counties. LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the lifespan. 

Our core values-Recovery and Relationships, Resilience, and Results-inform the work we do. The four pillars of the strategic vision include: Compassionate, Impactful Care; Holistic Health; Passionate Team; and a Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. We know that "life works" when people get the help they need and are dedicated to changing lives.

Equal Opportunity Employer

www.lifeworksnw.org

Drug Free/Tobacco Free Site 01/09