Systems Applications Engineer #53

The Systems Applications Engineer is responsible for the design, implementation, and support of business software applications and integrations. Will act as a liaison with the Business Analysts, Operations and Clinical Staff to ensure software application projects meet requirements.  In addition, provide general information management and software support to end-users at all levels throughout the organization during regular business hours and after hours as needed.

Location: This position is based out of LifeWorks NW's Sylvan site. 

Pay/Benefits: $72,588 starting annual salary, plus Full benefits.

As a behavioral health organization, LifeWorks NW employees are required to have had their COVID 19 vaccination (or have an approved medical/religious exemption) per State of Oregon rules. Proof of COVID-19 vaccination is required upon hire. 

Essential Responsibilities: 
  • Research, evaluate, design, implement, test, manage, and maintain software applications and system integrations including data cleansing and migration.
  • Identify, analyze, and trouble shoot to identify root causes and resolve system or application issues working with vendors, IT staff, and end-users.  Provides technical support to all staff levels at LifeWorks NW.
  • Write, implement, and test efficient and correct code and database queries.
  • Participate and contribute to data analysis, reporting, and dashboard and measures creation and support.
  • Prepare requirements, design, test, and training documentation and materials, as required.
  • Deploy software tools, processes and metrics.
  • Work collaboratively with other IT staff, stakeholders, developers, UI/UX designers, business analysts to identify software and system needs.
  • Display cultural sensitivity, awareness and competency.
  • Meets performance standards set by assigned project work/objectives and organizational policies and norms.
  • Participates in regular individual and team meetings with manager.  Attends informational meetings which may include all staff and team meetings, consultation with other staff and required trainings.
  • Effectively communicates both orally and written with customers, team members, and organization.  May be required to train individuals or groups, as needed.
  • Manage and/or perform backup, recovery, and other security measures as required.
Optional Responsibilities: 
  • Technical Leadership
  • Provide technical leadership and direction for projects and practices.
  • Establish technical environment, practices, and processes such as software configuration management, software quality, technical reviews, coding standards.
  • Conduct and lead code and technical reviews to ensure software design, requirements, and quality standards are met.


  • Bachelor's degree in Computer Science, Computer Engineering, Engineering or higher
  • Preferred minimum 2 years software development experience.
  • Working knowledge of SQL, PHP, JavaScript, HTML, and scripting languages
  • Preferred experience in Avatar (NetSmart) or similar EMR
  • Preferred experience in full stack development, data analytics and reporting
  • Demonstrates critical thinking and analytical capability in problem solving and data analytics.
  • Ability to learn new technologies quickly.
  • Demonstrates effective communication skills and maintains a cooperative working relationship with others in a culturally diverse environment. 
  • Team Player.
  • Ability to work evenings and/or weekends with access to a car and valid driver's license.
  • Ability to perform essential functions of job without creating a direct threat to the safety of self or others.

LifeWorks NW is a private, non-profit organization providing prevention, mental health, substance use treatment, and related social services to youths, adults, and older adults in over fifteen locations throughout Multnomah, Washington, and Clackamas counties. LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the lifespan.

Our core values-Recovery and Relationships, Resilience, and Results-inform the work we do. The four pillars of the strategic vision include Compassionate, Impactful Care, Holistic Health, Passionate Team, and Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. We know that "life works" when people get the help they need and are dedicated to changing lives.

Equal Opportunity Employer

Drug Free/Tobacco Free Site 01/09