Family Support Specialist 643

The Family Support Specialist uses the "Growing Great Kids, Inc" curriculum to provide parenting information, skills training, child development information, developmental screenings for infants and toddlers, and resources or referral information to prenatal/new parents. Community based services are offered in the home.

Days/Hours:  This is a full-time position working 40 hours per week. This position usually works Monday through Friday with the expectation to work until 6:00 pm or 6:30 pm a few nights a week as needed to accommodate families' schedules.

Pay/Benefits: $19.00 to $20.66 per hour. Full benefits

Essential Responsibilities:

  • Meets Healthy Families America standards for average home visit completion rate and personal training requirements.
  • Meets productivity standards as defined by the performance review including face to face contact with clients and maintaining a full case load.
  • Continually increases level of cultural sensitivity, awareness and competency. Actively participates in a minimum of four hours of training related to cultural effectiveness in working with diverse populations.
  • Completes all required intake, assessment, goal setting, evaluation and exit paperwork including but not limited to Family Goal Plans, Home Visitor Plans, Parent Survey Assessments, MOTT and monthly and quarterly reports.
  • Provides screening and assessments to assess the development of infants using standardized tools.
  • Conducts parenting and group skills trainings sessions.
  • Serves as group facilitator, plans and implements group activities including coordinating transportation.
  • Provides case coordination through meetings with other agencies and collaborating partners
  • Uses program outcome measures as assigned.
  • Consults with supervisor on cases involving potential domestic abuse or other family problems affecting clients' development.
  • Responsible for accurate, complete, and timely documentation of home visits and contacts. Maintains chart notes, tracks client involvement, follow-through and progress in program activities. Documents and maintains client records to ensure compliance with agency timelines, contract guidelines and confidentiality standard.
  • Completes critical incident reports when indicated within 24 hours of a critical incident.
  • Participates in regular individual meetings with supervisor and attends informational and clinical meetings which may include all-agency meetings, consultation meetings with community partners, intra-agency and on-line trainings, etc.
  • Checks e-mail/voice mail daily/throughout the day when working responding to contacts within 48 hours  for routine matters (urgent matters may require a more immediate response)
  • Travels between sites and in the community


  • Bachelor's degree in child and family studies, health, social science, social work, counseling, or a related field OR a high school diploma plus a minimum of 3 years of experience in early childhood development.
  • Additional 2 years of experience working with children 0-3 and their families.
  • Demonstrated ability to provide culturally competent services to diverse family types, including families who identify as LQBTQ or other non-traditional family structures, and maintain a cooperative working relationship with others in a culturally diverse environment.
  • Demonstrated ability in providing case management services and compliance with confidentially in accordance with federal, state and/or funding source requirements.
  • Demonstrated knowledge of community resources and treatment agencies enabling appropriate referrals for specific client needs.
  • Proficient in Microsoft Outlook and Word.  Ability to master proprietary software including electronic health record system required.
  • Must have a valid driver's license and access to a personal vehicle.
  • Must be able to pass a DHS background check. 

LifeWorks NW is a private, non-profit organization providing prevention, mental health, substance use treatment, and related social services to over 30,000 youths, adults, and older adults in Multnomah, Washington, and Clackamas counties. LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the lifespan. Core values include Recovery and Relationships, Resilience, and Results. The four pillars of the strategic vision include Compassionate, Impactful Care, Holistic Health, Passionate Team, and Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. LifeWorks NW is committed to advancing our equity and inclusion work with an emphasis on ensuring an anti-racist organizational culture and practice.  We strive to continuously improve the cultural competence and cultural humility of LifeWorks NW, its staff, and its services to clients and consumers in all aspects including race, ethnicity, gender, gender expression, sexual orientation, socio-economic background and status, age, religion, veteran status, citizen status, and ability. LifeWorks NW creates and upholds a work environment that is respectful and inclusive for all. LifeWorks NW services are effective across cultural groups.

Equal Opportunity Employer

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