Peer Support Specialist #1027

LifeWorks NW is a private, non-profit organization providing prevention, mental health, substance use treatment, and related social services to youths, adults, and older adults in over fifteen locations throughout Multnomah, Washington, and Clackamas counties. LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the lifespan.

Our core values-Recovery and Relationships, Resilience, and Results-inform the work we do. The four pillars of the strategic vision include Compassionate, Impactful Care, Holistic Health, Passionate Team, and Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. We know that "life works" when people get the help they need and are dedicated to changing lives.

LifeWorks NW's (EASA) Early Assessment and Support Alliance provides individual/family support, education, advocacy, and treatment to persons aged 12 to 24 who are experiencing emerging symptoms of psychosis. The program also has a robust family component, including multi-family groups. EASA serves individuals who are publicly or privately insured or who have no insurance

The Peer Support Specialist, EASA (Early Assessment Support Alliance) position provides a variety of recovery-oriented services to individuals who have self-identified as desiring peer supports. EASA supports transitional age youth ages 12 to 25 experiencing a first episode of psychosis or at risk for developing psychosis. Position works to promote greater independence, community integration and recovery. Services provided by peers (people who have had the experience of mental health treatment and have certification in Peer Support) include a wide variety of supports, services and advocacy that contribute to a client's ability to engage in ongoing treatment and work towards less dependence on traditional mental health treatment. These activities acknowledge the importance of involving significant others and other natural supports in the persons treatment that could positively impact their recovery.

As a behavioral health organization, LifeWorks NW employees are required to have had their COVID 19 vaccination (or have an approved medical/religious exemption) per State of Oregon rules. Proof of COVID-19 vaccination is required upon hire. 

Location: This position is based out of LifeWorks NW's Tigard site. 

Pay/Benefits: $17.02 to $18.30 per hour. This position is 20 hours a week with pro-rated comprehensive benefits

ESSENTIAL RESPONSIBILITIES: (These responsibilities must be able to be performed with or without reasonable accommodation.)

· Uses their own experiences as guided by training and models the principles of recovery for those they work with, including gaining greater independence, emphasize wellness and self-determination.

· Assists the persons they work with to identify and utilize natural community supports to decrease dependence on the traditional mental health system.

· Is responsible for being familiar with and upholding requirements of fidelity model.

· Provides crisis intervention to clients when difficult situations occur.

· Work with clients to develop wellness and recovery goals towards what the client wants for their lives.

· Present a model of someone in recovery and share their own experiences as their training provided guidance.

· Work with clients on specific and obtainable goals included in the person's ISSP.

· Provides support to clients who are having symptoms that could result in hospitalization. Duties could include grocery shopping, meal preparation or just spending time with clients. Assists clients in accessing community resources such as food boxes, healthcare appointments and other services as appropriate.

· Maintain confidentiality of records relating to clients' treatment.

· Meets standards for documentation and accuracy of work as defined in the Performance Evaluation.

· Meets standards as defined in the Performance Evaluation for client care, quality/customer service, attendance/punctuality and teamwork.

· Continually increase level of cultural sensitivity, awareness and competency.

· Participates in regular individual and team meetings with supervisor. Provides written and verbal reports to supervisor regarding cases. Attends informational and clinical meetings which may include all-agency meetings, team meetings, consultation meetings with psychiatrist, staffings, intra-agency trainings, etc. Attend and contribute positively to team meetings, agency and interdisciplinary meetings.

· Educate and advocate for the values and principles of Peer Delivered Services and the Recovery Model.

· Completes Service Activity Logs (S/AL's) on a timely basis.

· Checks e-mail/voice mail daily/throughout the day when working responding to contacts within 48 hours for routine matter (urgent matters may require a more immediate response)

· Completes online training courses as assigned.

· Participate in a culture of feedback at the agency by eliciting feedback to promote professional growth and assess work effectiveness.

· Use Feedback-Informed Treatment service delivery approach to obtain and review feedback from clients regarding the fit and effectiveness of the services provided to them.

Qualifications: (Equivalent education and/or experience may be substituted for qualifications. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each task proficiently.)

· Self-identifies as a current or former recipient of mental health services.

· Holds a Peer Support Specialist certification from a State-approved training program.

· Holds a Traditional Health Worker number from the Oregon Health Authority's Office of Equity and Inclusion (OEI).

· Demonstrate effective communication skills and ability to provide culturally-competent treatment services to diverse client populations.

· Familiar with developmental needs of adolescents and young adults.

· Basic computer skills including keyboarding, use of mouse, ability to navigate website and use common web browser.

· Transporting clients in a personal vehicle may be required. If required, access to car, valid driver's license, proof of current automobile insurance coverage and ability to meet driving requirements are necessary.

· Ability to perform essential functions of job without creating a direct threat to the safety of self or others.

Work Activities:

· Providing Direct Client Care - Skills training and client support.

· Provide Consultation and Advice to Others - Providing guidance and expert advice to co-workers, community partners and clinical team.

· Identifying Safety Concerns and Crisis Planning - Consulting with clinical team about risk management concerns, giving direction about safety planning and identifying needs for further consultation.

· Establishing and Maintaining Interpersonal Relationships - Peer Support is strength based and focuses on assisting individuals to identify and develop their personal strengths and attitudes to foster recovery and independence.

· Communicating with Supervisors or Peers - Providing information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Knowledge:

· English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

· Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.

Skills

· Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

· Coordination - Adjusting actions in relation to others' actions.

· Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

· Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

· Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

· Monitoring - Monitoring/assessing one's own performance, that of other individuals, or organizations to make improvements or take corrective action.

· Negotiation - Bringing others together and trying to reconcile differences.

· Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

· Service Orientation - Actively looking for ways to help people.

· Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

· Speaking - Talking to others to convey information effectively.

· Time Management - Managing one's own time and the time of others.

· Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Abilities

· Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

· Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

· Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

· Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

· Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

· Written Comprehension - The ability to read and understand information and ideas presented in writing.

· Written Expression - The ability to communicate information and ideas in writing so others will understand.

Working Conditions:

This position will require working in an office setting with a defined schedule during the work week as well as community-based work requiring driving throughout the county to meet in various indoor and outdoor settings.

Equal Opportunity Employer

www.lifeworksnw.org

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