Peer Support Specialist #245

LifeWorks NW's Intensive Case Management (ICM) is a specialty Rehab program provided to individuals residing in Clackamas County diagnosed with severe and persistent mental illnesses (SPMI) that require more intensive services to help them live successfully in the community. Services provided include psychiatric medication management, individual and group therapy, case management and skill building.

The Peer Support Specialist provides additional support for clients needing assistance to stay in the community and not be hospitalized.

Location: Milwaukie, OR 

Days/Hours: This is a part-time position working 20 hours per week. Specific days/hours are flexible. Currently, this is a hybrid position (some remote/some community-based work). Once Covid restrictions lift, this position may be may be asked to be on-site.  

Compensation: $17.02 - $18.30 per hour and pro-rated benefits.

Essential Responsibilities: (These responsibilities must be able to be performed with or without reasonable accommodation.)

  • Provides support to consumers who are having symptoms that could result in hospitalization.  Duties could include grocery shopping, meal preparation or just spending time with clients until they feel secure enough to be on their own.
  • Works with clients' Service Coordinator in order to reinforce client's skills training as outlined in ISSP.
  • Coordinates care with appropriate partners such as community partners, primary care physicians or other medical providers and consultation with team and supervisors.
  • Assesses safety issues for client and reviews with their Service Coordinator.
  • Assists clients in accessing community resources such as food boxes, healthcare appointments and other services as appropriate.
  • Assists clients in maintaining medication compliance.  May deliver medications, makes reminder calls and home visits to ensure compliance.
  • Maintain confidentiality of records relating to clients' treatment.
  • Meets standards for documentation and accuracy of work as defined in the Performance Evaluation.
  • Meets standards as defined in the Performance Evaluation for client care, quality/customer service, attendance/punctuality and teamwork.
  • Continually increase level of cultural sensitivity, awareness and competency.
  • Participates in regular individual and team meetings with supervisor.  Provides written and verbal reports to supervisor regarding cases. Attends informational and clinical meetings which may include all-agency meetings, team meetings, consultation meetings with psychiatrist, staffings, intra-agency trainings, etc.
  • Completes documentation on a timely basis.
  • Checks e-mail/voice mail daily/throughout the day when working responding to contacts within 48 hours  for routine matter (urgent matters may require a more immediate response)
  • Travels between sites or in the community transporting clients in personal vehicle when needed.

Qualifications: (Equivalent education and/or experience may be substituted for qualifications.  Requirements are representative of minimum levels of knowledge, skills and/or abilities.  To perform this job successfully, the employee will possess the abilities or aptitudes to perform each task proficiently.)

  • Must be a consumer, have prior experience working with SPMI adults or have a nursing background.
  • Must have a Peer Support certificate and a letter from the Office of Equity and Inclusion (OEI) with Traditional Health Worker Number (THW). Candidates interviewed must be able to provide a copy of the letter.
  • Must be available on an on-call basis, evenings, weekends and possible nights. 
  • Requires access to a car, a valid driver's license, proof of current automobile insurance coverage and verification of safe driving record from DMV.
  • Demonstrate effective communication skills and ability to provide culturally-competent treatment services to diverse client populations.
  • Basic computer skills including keyboarding, use of mouse, ability to navigate website and use common web browser.
  • Ability to perform essential functions of job without creating a direct threat to the safety of self or others.

LifeWorks NW has over 60 years of experience providing holistic mental health and addiction services for all ages throughout the Portland metro area. We are a private, non-profit organization serving over 30,000 youth, adults, and older adults annually. We know that "life works" when people get the help they need and are dedicated to changing lives.

Equal Opportunity Employer

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