Promotora #1423

LifeWorks NW is a private, non-profit organization providing prevention, mental health, substance use treatment, and related social services to youths, adults, and older adults in over fifteen locations throughout Multnomah, Washington, and Clackamas counties. LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the lifespan.

Our core values-Recovery and Relationships, Resilience, and Results-inform the work we do. The four pillars of the strategic vision include Compassionate, Impactful Care, Holistic Health, Passionate Team, and Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. We know that "life works" when people get the help they need and are dedicated to changing lives.

LifeWorks NW's Promotora Program connects families to community resources while offering individual parenting strategies and parenting classes. The program offers in-home services to Latino families with children pre-natal to 12 years of age.

The Promotora provides outreach to the Latino community to help community members access services and improve parenting skills for families with children in the 0 to 12 age range. Serves as a bridge between the early childhood behavioral healthcare system and parents, child care providers, educators and other community agencies.  Provides parent education, case management, and outreach services.  Activities take place in a home visit or community environment.

As a behavioral health organization, LifeWorks NW employees are required to have had their COVID 19 vaccination (or have an approved medical/religious exemption) per State of Oregon rules. Proof of COVID-19 vaccination is required upon hire. 

Location: This position is based out of LifeWorks NW's Beaverton site. 

Pay/Benefits: $18.02 to $19.30 per hour. This position is 40 hours a week. Full benefits.

Essential Responsibilities:  (Must be able to be performed with or without reasonable accommodation.)

  • Meets performance standards for productivity, documentation, quality (including engagement and evidence based practices), and teamwork as defined in the Performance Review.
  • Continually increases level of cultural sensitivity, awareness and competency. Actively participates in a minimum of four hours of training related to cultural effectiveness in working with diverse populations.
  • Collects supplementary information needed to assist client, such as medical records, or school reports.
  • Conduct family, parenting, and group trainings sessions based on current evidenced based practices using "Incredible Years" and "Make Parenting a Pleasure" curriculums.
  • Prepares and provides information to parents or community partners regarding parenting skills, community resources, developmental milestones, age appropriate behaviors, etc.
  • Responsible for case management.  Coordinates/collaborates with physicians, staff, families, caregivers, and teachers to address concerns and implement solutions.
  • Works with families on identifying strengths and uses the identified strengths to develop and achieve action plan goals.
  • Provides interventions based on families' interests, abilities, strengths and needs, according to the action plan.
  • Uses program outcome measures as assigned.
  • Maintain awareness of culturally appropriate community referral resources and provides referrals to clients and their families. 
  • Consults with supervisor on cases involving potential domestic or child abuse or other family problems affecting clients' development.
  • Maintains chart notes related to external contracts, obtains pertinent records from other treatment and track client's involvement, follow-through and progress in varied treatment activities. Documents and maintains client records to ensure compliance with agency and contract guidelines and confidentiality. Completes documentation in electronic health record system.
  • Required to complete critical incident reports when indicated within 24 hours of a critical incident.
  • Provides training to community partners, caregivers, and families regarding issues of mental health, addiction and behavior management as it relates to clients.
  • Acts as client advocate to coordinate required services or to resolve emergency problems in crisis situations.
  • Participates in regular individual and team meetings with supervisor.  Attends informational and clinical meetings which may include all-agency meetings, team meetings, intra-agency trainings, and completes online training courses as assigned.  
  • Serves as back-up for other staff when needed.
  • Checks e-mail/voice mail daily/throughout the day when working responding to contacts within 48 hours  for routine matter (urgent matters may require a more immediate response)
  • Travels between sites or in the community.

Qualifications:  (Equivalent education and/or experience may be substituted for qualifications.  Requirements are representative of minimum levels of knowledge, skills and/or abilities.  To perform this job successfully, the employee will possess the abilities or aptitudes to perform each task proficiently.)

  • Bilingual ability in English and Spanish required. Native Spanish speakers preferred. 
  • Demonstrated effective communication skills and ability to provide culturally-competent services to diverse client populations and maintain a cooperative working relationship with others in a culturally diverse environment.
  • Demonstrated understanding of Latino cultural values and norms, knowledge of acculturation and generational issues within the Latino community. 
  • Knowledge and understanding of resources and appropriate support linkage available within the Latino community
  • Previous experience in early childhood settings is preferred.
  • Demonstrated ability in providing case management services and compliance with confidentially in accordance with federal, state and/or funding source requirements preferred.
  • Knowledge of or ability to learn about community resources and treatment agencies enabling appropriate referrals for specific client needs.
  • Proficient in Microsoft Outlook and Word.  Ability to master proprietary software including electronic health record system required.
  • Requires access to a car and a valid driver's license.
  • Ability to perform essential functions of job without creating a direct threat to the safety of self or others.

Equal Opportunity Employer

Drug Free/Tobacco Free Site 01/09