The Business Intelligence Analyst is responsible for driving the collection, analysis, and reporting of clinical and business data across our integrated care environment.  By performing data analytics, data visualization, and data modeling, this strategic role will identify emerging trends and patterns within industry, clients, and business operations to define the transformation of clinical care models and business models for improved client care, integrated health care system, and business operations for meaningful change.

As a behavioral health organization, LifeWorks NW employees are required to have had their COVID 19 vaccination (or have an approved medical/religious exemption) per State of Oregon rules. Proof of COVID-19 vaccination is required upon hire. 

Location: This position is based out of LifeWorks NW's Sylvan site. 

Essential Responsibilities:  

• Build models and analyzing data to unearth trends and patterns to address clinical care and business opportunities to drive improving client care models and business models.
• Interpret and analyze data to discover discrepancies or to identify trends and patterns in complex data sets.
• Work closely with management, partner organizations, and internal teams to understand and maintain focus on their analytical needs, including identifying critical measures and KPIs, and deliver actionable insights to relevant decision-makers.
• Define and implement data collection and transformation logic, selecting appropriate combination of methods and tools to ensure data integrity while optimizing scalability and performance of the solution.
• Develop and maintain databases by acquiring data from primary and secondary sources and build scripts that will make our data evaluation process more flexible and scalable across data sets.
• Present and explain information and data, communicating data interpretation and analysis, suggesting operational improvements.   Communicating information in digestible and accessible way both orally and written including creating and maintaining rich interactive visualizations which integrate various reporting components from multiple data sources.
• Uses appropriate software programs and tools, including statistical packages and programming languages to query, process, analyze, and present data and findings including required documentation.
• Strong business acumen with experience or expertise in health care operations and systems
• Ability to handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
• Exhibits an excellent attention to detail and multi-tasking ability with the capability of working independently.
• Acts professionally with a passion for assisting others and problem-solving.
• Meets performance standards set by assigned project work/objectives and organizational policies and norms.
• Continually increases level of cultural sensitivity, awareness and competency.
• Participates in regular individual and team meetings with manager; attends trainings, all staff, team, and other meetings as required.  

Qualifications: 

• Proven working experience as a data analyst or similar for min of 2 year; preferably 3-5years.
• Preferred experience in clinical/healthcare reporting and analytics
• Strong SQL proficiency with the ability to learn other analytic tools.
• Technical expertise regarding data models, database design, data mining and segmentation
• Strong knowledge of and proficiency with reporting packages (Business Objects etc.), programming (XML, JavaScript, or ETL frameworks)
• Practical experience in statistical analysis through the use of statistical packages (Excel, SPSS, SAS)
• Strong analytical skills including collection, mining, evaluation, analysis, and visualization to disseminate significant amounts of information with attention to detail and accuracy.
• Adept at queries, report writing and presenting findings.
• Experience using business intelligence tools (e.g., Tableau) and data frameworks (e.g., Hadoop)
• Ability to work effectively on a team, and to work independently with minimal supervision. Self-motivated.  Proven success in a collaborative, team-oriented environment.
• Demonstrates critical thinking and analytical capability; Ability to learn new technologies quickly.
• Demonstrates punctuality, accountability, and patience.
• Ability to perform under pressure, be flexible, and effectively manage workload.
• Strong business acumen
• Outstanding organizational and problem-solving aptitude
• Demonstrates effective communication and presentation skills (both written and oral) and maintains a cooperative working relationship with others in a culturally diverse environment.
• Organizational agility with the ability to facilitating complex projects and project specific discussions with multiple stakeholders with diverse professional backgrounds.
• Ability to perform essential functions of job without creating a direct threat to the safety of self or others.
• BSc/BA in Mathematics, Economics, Computer Science, Information Management or Statistics
• MBA preferred.

LifeWorks NW is a private, non-profit organization providing prevention, mental health, substance use treatment, and related social services to youths, adults, and older adults in over fifteen locations throughout Multnomah, Washington, and Clackamas counties. LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the lifespan.

Our core values-Recovery and Relationships, Resilience, and Results-inform the work we do. The four pillars of the strategic vision include Compassionate, Impactful Care, Holistic Health, Passionate Team, and Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. We know that "life works" when people get the help they need and are dedicated to changing lives.

Equal Opportunity Employer

www.lifeworksnw.org

Drug Free/Tobacco Free Site 01/09