Mental Health Associate, On Call - Zenith Program 202

LifeWorks NW's Zenith program provides services to youth and young adult clients in a residential setting who are experiencing severe and persistent mental illness and behavioral problems. This position is located in Tigard, OR (Portland metro area). 

The Mental Health Associate position provides skills training, case management, and other services as outlined in a treatment plan.

Days/Hours: This is an on call position. Days/hours vary. The hours/shifts at this residential treatment home are day shift (7:00 am to 3:15 pm), swing shift (3:00 pm to 11:15 pm) and Graveyard shift (11:00 pm to 7:15 am). 

Pay: $18.81 to $20.45 per hour. Additional stipend for swing and graveyard hours. 

Essential Responsibilities: 

  • Administers oral medications, following physician's prescriptions and hospital procedures. Provides skills training, case management, and other services as outlined on a treatment plan.
  • Coordinates services with other staff and external organizations such as government agencies, social services providers, and healthcare providers.
  • Assesses client's needs, limitations, and potential, using observation, review of hospital records, and consultation with parents and/or hospital personnel. Observes and interviews clients and confers with other professionals to evaluate the clients' performance, behavior, social development, and physical health.
  • Establishes and enforces rules for behavior and procedures for maintaining order among clients, employing techniques such as behavior modification and positive reinforcement. Monitors clients in order to detect unusual behavior and reports observations to professional staff.
  • Encourages clients to express their feelings and discuss what is happening in their lives, and help them to develop insight into themselves and their relationships.
  • Counsels clients individually and in groups on concerns, such as unsatisfactory relationships, divorce and separation, child rearing, home management, financial difficulties and overcoming dependencies, mental or physical illness, and to help them understand and overcome personal, social, or behavioral problems. Guides clients in the development of skills and strategies for dealing with their problems.
  • Organizes, supervises, and encourages client participation in social, educational, and recreational activities. Provides, finds, or arranges for job and/or school training.
  • Provides crisis intervention to clients experiencing difficulties.
  • Participates in regular individual and team meetings with supervisor provide written and verbal reports to supervisor regarding cases. Attends informational and clinical meetings which may include all-agency meetings, team meetings, consultation meetings with psychiatrist, staffings, intra-agency trainings, etc.
  • Meets standards for documentation and accuracy of work, client care, quality/customer service, attendance/punctuality and teamwork.
  • Continually increases level of cultural sensitivity, awareness, and competency. Actively participates in a minimum of four hours of training related to cultural effectiveness in working with diverse populations.
  • Prepares meals and snacks for and/or with residents. Serves as back-up for other staff when needed.
  • Checks e-mail/voice mail daily/throughout the day when working responding to contacts within
  • 48 hours  for routine matter (urgent matters may require a more immediate response)
  • Required to transport clients in a LifeWorks vehicle.
  • May administer first aid only if certified, according to prescribed procedures

Qualifications:

  • Required to have a Bachelor's degree in Psychology, Social Work, or other behavioral health field or a minimum of three full years providing mental health related services. 
  • This position requires a valid and active QMHA credential certification through MHACBO upon hire.
  • Demonstrated ability to communicate effectively; understand mental health assessment, treatment and service terminology and individual, group, family and other counseling techniques; program policies and procedures for services and supports identified in an Individual Services and Supports Plan.
  • Demonstrated effective communication skills and ability to provide culturally-competent treatment services to diverse client populations and maintain a cooperative working relationship with others in a culturally diverse environment.
  • Demonstrated ability to provide psychosocial skills training, implement elements of a treatment plan, and provide case management services in compliance with confidentiality requirements.
  • Proficient in Microsoft Outlook and Word.  Ability to master proprietary software including electronic health record system required.
  • Requires a valid driver's license and ability to meet LifeWorks NW driving requirements.


LifeWorks NW believes that diversity strengthens our workforce and empowers our community. LifeWorks NW is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status in accordance with law. www.lifeworksnw.org Drug Free/Tobacco Free Site 01/09