Skills Trainer/QMHA, #729

LifeWorks NW is a private, non-profit organization providing prevention, mental health, substance use treatment, and related social services to youths, adults, and older adults in over fifteen locations throughout Multnomah, Washington, and Clackamas counties. LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the lifespan.

Our core values-Recovery and Relationships, Resilience, and Results-inform the work we do. The four pillars of the strategic vision include: Compassionate, Impactful Care; Holistic Health; Passionate Team; and a Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. We know that "life works" when people get the help they need and are dedicated to changing lives.

The Skills Trainer provides skills training and therapeutic childcare to children and adolescents ages birth to 7 experiencing mental health issues and behavioral problems in residential settings. Provides appropriate case management with families, care providers, and community partners relating to treatment options.

As a behavioral health organization, LifeWorks NW employees are required to have had their COVID 19 vaccination (or have an approved medical/religious exemption) per State of Oregon rules. Proof of COVID-19 vaccination is required upon hire. 

Location: This position is based out of LifeWorks NW's Hillsboro Walnut site. 

Pay/Benefits: $19.95 to $21.70 per hour. This position is 40 hours a week. Full benefits

Essential Responsibilities: (Must be able to be performed with or without reasonable accommodation.)

  • Meets performance standards for direct client care, documentation, quality (including engagement and evidence based practices), and teamwork as defined in the Performance Review. Continually increases level of cultural sensitivity, awareness and competency. Actively participates in a minimum of four hours of training related to cultural effectiveness in working with diverse populations. ? Collects supplementary information needed to assist client, such as medical records, or school reports.
  • Conducts individual, family, parenting, and group skills trainings sessions based on current evidenced based practices e.g. collaborative problem solving, cognitive behavioral interventions, and solution focused therapy.
  • Responsible for case management. Coordinates/collaborates with physicians, staff, families, caregivers, teachers, and community partners to address concerns and collaborate with Child & Family team members to best identify and provide support for client and client's family. 
  • Provides evidence based interventions based on clients' interests, culture, abilities, strengths, and needs, according to the individual service and support plan. 
  • Uses program outcome measures as assigned.
  • Maintains awareness of community resources and helps clients and their families to access these resources. 
  • Consults with supervisor on cases involving potential abuse or other family problems affecting clients' development and well being.
  • May provide training to staff, caregivers, and family regarding issues of mental health, addiction and behavior management as it relates to clients. 
  • May act as client advocate to coordinate required services or to obtain information regarding emergency /crisis situations and relate information to appropriate team members.
  • Maintains chart notes related to external contracts, obtains pertinent records from other treatment and track client's involvement, follow-through and progress in treatment activities. Documents and maintains client records to ensure compliance with agency and contract guidelines and confidentiality within specified timelines. Completes documentation in electronic health record system which may include treatment plans.
  • Participates in regular individual and team meetings with supervisor. Attends informational and clinical meetings which may include all-agency meetings, team meetings, consultation meetings with psychiatrist, intra-agency trainings, etc. Completes online trainings as assigned.
  • Serves as back-up for other staff when needed.
  • Checks e-mail/voice mail daily/throughout the day when working responding to contacts within 48 hours for routine matter (urgent matters may require a more immediate response)
  • Travels between sites or in the community. May be required to transport clients in a personal vehicle and/or LifeWorks vehicle.
  • Administers first aid (if certified) according to prescribed procedures. Notifies emergency medical personnel when necessary. Work Activities: 
Providing Direct Client Care
  • Individual, family, parenting, and group skills training; case management; and occasional crisis support. 
  • Making Decisions and Solving Problems
  • Analyzing information and evaluating results to choose the best solution and solve problems. 
  • Establishing and Maintaining Interpersonal Relationships 
  • Developing constructive and cooperative working relationships with others, and maintaining them over time. 
Documenting/Recording Information. Entering, recording, storing, or maintaining information in written or electronic form according to required timelines. 

Resolving Conflicts and Negotiating with Others. Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Communicating with Supervisors, Peers, or Outside Organizations. Providing information to supervisors, co-workers, and outside organizations by telephone, in written form, e-mail, or in person. Representing the organization to customers, the public, government, and other external sources.

Evaluating Information to Determine Compliance with Standards. Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Organizing, Planning, and Prioritizing Work. Developing specific goals and plans to prioritize, organize, and accomplish work.

Performing General Physical Activities Performs physical activities that require considerable use of arms and legs and moving the whole body, such as standing, sitting, lifting up to occasionally 25 lbs (i.e. materials and handouts), walking, reaching, and twisting.

Qualifications: (Equivalent education and/or experience may be substituted for qualifications. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each task proficiently.)

  • This position requires a valid and active QMHA credential certification through MHACBO.
  • Bachelor's degree in areas of Social Work, Psychology, Counseling or a mental health related field OR a minimum of 3 years of prior experience working with the related population in the counseling field.
  • Demonstrated ability to communicate effectively; understand mental health assessments, treatment and service terminology, case management, confidentiality, and individual, group, family and other counseling techniques; program policies and procedures for services and supports identified in an Individual Services and Supports Plan.
  • Demonstrated ability to provide culturally-competent treatment services to diverse client populations and maintain a cooperative working relationship with others in a culturally diverse environment.
  • Previous experience in broad range of interventions and mental health skills training specific to children, adolescents and families.
  • Knowledge of community resources and treatment agencies enabling appropriate referrals for specific client needs.
  • Proficient in Microsoft Outlook and Word. Ability to master proprietary software including electronic health record system required.
  • Requires access to a car, a valid driver's license, proof of current automobile insurance coverage and verification of safe driving record from DMV.
  • Ability to perform essential functions of job without creating a direct threat to the safety of self or others.


  • Mental Health Diagnoses and interventions. Knowledge of principles, methods, and procedures for intervening with mental health needs relevant to skills training.
  • English Language. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


  • Active Listening. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social Perceptiveness. Being aware of others' reactions and understanding why they react as they do.
  • Critical Thinking. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Negotiation. Bringing others together and trying to reconcile differences.
  • Service Orientation. Actively looking for ways to help people.
  • Monitoring. Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action.
  • Active Learning. Understanding the implications of new information for both current and future problem-solving and decision-making.


  • Oral Expression. The ability to communicate information and ideas in speaking so others will understand.
  • Inductive Reasoning. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Problem Sensitivity. The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning. The ability to apply general rules to specific problems to produce answers that make sense.
  • Written Comprehension. The ability to read and understand information and ideas presented in writing.
  • Written Expression. The ability to communicate information and ideas in writing so others will understand.

Equal Opportunity Employer 

Drug Free/Tobacco Free Site 01/09