The Mental Health Therapist, Crisis Team/Hawthorn Walk-In Center (On Call) position responds to people across the lifespan in the community experiencing a mental health crisis. Provides clinic based and mobile / community based crisis intervention with people who are experiencing mental health or substance use concerns. Conducts mental health risk assessments and triage, coordinates crisis intervention, develops short-term person centered stabilization plans, assists with resource linkage, and initiates involuntary transport to the emergency department (Director's Custody) when indicated for safety reasons.
Hours: This is an on-call position, schedule varies, must be available evenings and weekends.
Pay/Benefits: $26.62 to $28.76 per hour.
- Responds to emergency situations involving children and adults experiencing mental health crisis.
- Provides on-site (clinic based and in the community) mental health assessments and crisis intervention as appropriate.
- Performs client evaluations and risk assessments. Formulates a diagnosis and develops a short term stabilization or safety plan to relieve the present mental health crisis and to provide a stable environment for clients. Notifies client and significant other(s) of diagnosis and initial recommendations.
- Completes written narrative of evaluation and obtains necessary releases. May participate in long-term treatment plans.
- Provides follow up contact as developed in the stabilization or safety plan.
- Provides consultation and training to staff, caregivers, families, and community organizations regarding mental health issues, addiction and behavior management as it relates to clients.
- Meets performance standards for productivity, documentation (including progress notes, assessments, treatment plans and authorization requests), proficiency in clinical model and evidence based practices, quality of care (including engagement and retention), and teamwork.
- Continually increases level of cultural sensitivity, awareness and competency. Actively participates in a minimum of four hours of training related to cultural effectiveness in working with diverse populations.
- Maintains awareness of community referral resources. Helps to build positive relationships with other community providers and provides appropriate referral services.
- Identifies cases involving domestic abuse or other family problems affecting clients' development and determines whether clients should be counseled or referred to other specialists. Follows through with mandatory reporting duties.
- Ensures that all necessary equipment for crisis response is ready at all times.
- Maintains professional presentation in the community at all times and responds to all situations / calls with a customer service attitude.
- Prepares mental health evaluations and reports for all client contacts. Maintains clear and concise records. Maintains case files that include activities, progress notes, evaluations, and recommendations according to confidentiality guidelines. Completes documentation in an electronic health records system in a timely basis. Completes time and attendance forms.
- Participates in regular individual and team meetings with supervisor. Attends informational and clinical meetings which may include all staff and team meetings, consultation with other staff or community partners, and required trainings.
- Assists staff members by helping to resolve difficult emergency situations and serves as back-up for other staff when needed.
- Checks e-mail/voice mail daily/throughout the day when working responds to contacts within 24 to 48 hours.
- Travels between sites and in the community, may transports clients in LifeWorks NW vehicles.
- Requires some evening and weekend shifts.
- For on call positions, graveyard/overnight shifts work from home and respond to crisis calls by phone or in person as needed.
- Strong assessment, decision-making and interpersonal skills are absolute necessities for this position.
- This position requires a QMHP credential either through the Mental Health & Addiction Certification Board of Oregon (MHACBO) or by obtaining and maintaining active internship or licensed with an eligible state licensing board. All prospective candidates must either have a valid MHACBO registration number or licensing intern number upon hire.
- Master's degree in Counseling, Social Work, or related behavioral health field required.
- Demonstrated ability to conduct an mental health crisis assessment, including identifying precipitating events, gathering histories of mental and physical health, alcohol and other drug use, past mental health services and criminal justice contacts, assessing family, social and working relationships and conducting a mental status examination; complete a five-axis DSM diagnosis; write and supervise the implementation of an Individual Service and Support Plan; and provide individual, family and/or group therapy to address chemical dependency and/or mental health problems.
- More than 1 year of experience preferred in a broad range of clinical interventions and mental health assessments with children and families or individual with severe and persistent mental illness.
- Requires valid driver's license and ability to meet LifeWorks NW driving requirements.
- Bilingual (English/Spanish) fluency preferred, but not required.
- Demonstrated ability to work effectively on a highly interdependent team, necessary skill sets include: initiative, dependability, flexibility and strong organizational skills.
- Demonstrated ability to maintain case management in accordance with federal, state and/or funding source requirements as well as LifeWorks' NW policies and procedures.
- Knowledge of community resources and treatment agencies enabling appropriate referrals for specific client needs.
- Good computer skills including a functional knowledge of Microsoft Outlook and Word. Ability to master proprietary software including electronic health record system. This includes the ability to enter data and retrieve data and to prepare simple reports.
- Demonstrates effective communication skills and maintains a cooperative working relationship with others in a culturally diverse environment.
JOB CODE/NUMBER: Mental Health Therapist, Crisis Team/Hawthorn Walk-In Center (On Call)/694
LifeWorks NW believes that diversity strengthens our workforce and empowers our community. LifeWorks NW is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status in accordance with law. www.lifeworksnw.org
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